Operational Excellence that lasts

I’ve worked in some of the worlds largest FMCG businesses and worked directly with the JIPM (Japanese Institute of Plant Maintenance).

Leading core pillars and departments through to the JIPM Excellence Award, a standard very few companies in the world hold.

Through gap analysis, audit, tuition, guidance and implementation of standards, I can support your business to identify and remedy problems quicker, reduce cost and improve efficiency. Then, most importantly, teach you how to maintain it.

These aren’t technique’s I simply read about and got a certificate for.
It’s what I spent 30 years building.

From the shop floor to the boardroom

Why it matters

Most operational consultants can read a plant but not a P&L. Most strategy advisers can read a P&L but have never stood on a line at 3am working out why it keeps stopping. My background is both, and the value is in the join.

  • I’ve run whole-site operations and owned the P&L that came with them.
  • I’ve led senior teams and seen how a problem three levels down on the shop floor surfaces as a sales problem, a cash problem, a customer problem.
  • I’ve advised private equity boards weighing whether a business is as good as its numbers claim.

It’s one skill pointed at different problems: understanding how a business actually works, from the machine to the margin, and being able to tell you the truth about it.

That’s what I bring to an operational engagement. Not just a framework off the shelf, but someone who has sat in most of the seats and knows where the bodies are usually buried.

Our Advantages

There are a number of peer groups out there, Vistage has been around for almost 70 years, here’s what sets us apart.

1. We tell you what's actually wrong, not what's easy to sell.

An honest gap analysis sometimes says the problem isn’t the one you hired us for.

We’d rather tell you that than sell you a project that treats the symptom.

You’re paying for judgement, not for a bigger invoice

2. We work with your team, not around them.

Change that’s done to a workforce gets reversed the moment the pressure comes on.

We build it with the people who actually run the operation, so they own it rather than tolerate it.

That’s slower to start and far harder to undo.

3. You choose how far we go, and the truth doesn't depend on it.

Some clients want the full journey. Others just want an honest assessment and the report, and then to take it from there themselves. 

Both are fine. 

What you get from us is the same either way: what’s actually wrong, what it’ll really take, and no incentive on our side to make the job bigger than it is.

4. We've been accountable for the result, not just the recommendation.

We’ve sat where you sit, owned the P&L, and lived with the consequences when an improvement didn’t land.

That changes how we advise.

We’ve learnt the hard way of applying WCM tools and standards without a plan. 

We see what you need to achieve and tailor the tools, KPI’s and operating standards to you. 

The same four steps, every time.
Flex any or all of them.

The shape of the work changes with the problem. The approach doesn’t.

01 · AssessEarly
Operational Health Check. Using our own auditing tools, we uncover the truth of your performance end to end. No opinions, just evidence. You get a detailed report of what we find and where the opportunity is, with no obligation to go further.

02 · PlanEarly-mid
Implementation & Performance Roadmap. We turn the findings into a plan your team can actually deliver, sequenced by impact and built around the resources you have. Clear milestones, honest priorities, regular reviews so it stays on track instead of stalling after the kick-off.

03 · FixMid
Targeted Improvement Projects. Sometimes you already know where the problem is. We go straight at it, bottlenecks, waste, stoppages, the KPI that won’t move, and fix it, scoped to the size of the problem and the time your people can spare.

04 · EmbedLate
Capability & Knowledge Development. The point is that you don’t need us forever. We build the skill and the habits into your own team, from the shop floor to the senior table, so the improvement carries on after we’ve gone.

The resultWhat you’re left with

An operation that runs better, and keeps getting better, without us in the room. 

Fewer stoppages. Less firefighting. A team that owns its own performance. A change that stays.

More of our services

Building leaders who can go the distance

Leadership can be lonely.

Vistage changes that.

Within my groups, you’re surrounded by people who understand the weight of decisions, the pressure to perform and the responsibility that comes with leading others.

It’s a space where you can be honest, be challenged and grow; not just as a leader,
but as a person.

Formats:

CEO, MD, Owner and Senior Leadership groups

Smaller Business and SIC (Second in Command) groups

Coaching & Mentoring

For leaders carrying real responsibility

1:1 or small-group coaching for MDs, CEOs, founders, and senior leaders. 

A confidential sounding board focused on building self awareness, clarity, value’s & beliefs, decision-making, resilience, accountability and sustainable performance. 

(Not motivational fluff).

Formats:

Executive coaching

Leadership mentoring

Peer or leadership team facilitation

1:1 or small group

Speaking, Tuition & Facilitation

Clear thinking, delivered simply

Engaging talks, facilitated sessions, and practical tuition on leadership, performance, wellbeing, and sustainable success. 

Grounded in real experience, not theory.

Formats:

Conference & event speaking

Leadership programmes & capability development

Tuition on leadership, wellbeing, and performance

Workshops, toolbox talks, deep dives and shop floor sessions

Do you want to boost your business today?

If you’re unsure, stuck, or just want to sense-check your thinking, reach out. Sometimes a single conversation is enough to bring clarity and direction.

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